Service

MONACOR INTERNATIONAL and its staff continuously implement an extensive service and thus stand out from the rest. Nowadays, and particularly with the online trade, this is not always self-evident but reflects the nature of a hanseatic tradesman. We always consider the latest trends and proceed with efficiency and reliability. We love to see quality in both our products and our business relationships.

Planning Advice

Our service includes a lot of advice. If you are planning a project, we will offer advice and support whenever needed. Together, we will identify challenges at an early stage and ensure that you can provide your customer with the perfect solution. Our sales representative at MONACOR INTERNATIONAL is looking forward to hearing from you.

In-house Repair Service

The technical customer service department with highly qualified staff is an inherent part of our service provided. Your advantage: consistent points of contact, a spare parts store offering almost any part required and our technical archive. Thus, fastest response and processing times are guaranteed which are fundamentally important to us.

Support from our Field Service

Online shops and order hotlines have certainly got their advantages, but should not replace the direct contact to our customers. Thus, MONACOR INTERNATIONAL ensures a certain level of familiarity. You can meet our competent team almost all over Germany which is happy to advise you in true partnership.

Training Sessions at the TTC

The Technical Training Center (TTC) regularly provides our customers with profound practical knowledge - comprehensive and clearly presented. These training sessions include the complete know-how from development engineers and test engineers as well as customer consultants and users from all over Germany. The result: you achieve the required safety skills and expertise for your daily work.

24/7 Webshop

Use this 24/7 service to search, find and order our latest technology - there are no limited opening hours. Set up your own customer account and take advantage from a highly convenient operation. You can take your time and have the opportunity to establish your requirements. You can easily identify the availability, outstanding orders or arrears.

High Ability to Deliver

The storage area at MONACOR INTERNATIONAL of 9,800 m2 and a quick response to customer enquiries both ensure a high ability to deliver. If you place your order for delivery within Germany, the goods will be delivered to you within 48 hours. Our 24-hour Express Service for deliveries within Germany is even faster. You can choose the delivery date at your convenience.

Fast Processing of your Order and Dispatch

Customer feedback is in our favour. They value our strong performance with regard to ability to deliver and processing of the orders which is a solid foundation for a good business relationship with MONACOR INTERNATIONAL. Another advantage: you can choose the exact delivery date because we are always able to deliver.

Marketing Support

Marketing and PR measures are essential for a successful product launch. Planning and carrying out tests on the product as well as advertising campaigns are essential to our service which we will certainly be happy to help you with.

3-year Warranty

Our customers deserve highest reliability. In order to ensure this, MONACOR INTERNATIONAL gives a three-year warranty on all of their own-brand products. Extensive examination of the products and our detailed instruction manuals result in high standards and a high quality.

Product Development

We send our product experts and market experts all over the world to keep in touch with current developments. Thus, we are able to provide you with the latest technologies and adapt our products to your requirements. This process allows us to increase our strength and our ability. MONACOR INTERNATIONAL represents a high quality and technical expertise.

Total-Quality-Management

When it comes to quality, MONACOR INTERNATIONAL leaves nothing to chance and relies on its own strengths. Our proactive quality policy ensures the greatest possible security. Accredited test labs support and document tight tolerance limits, and conduct extensive quality assurance checks of our products. This means that you benefit from very high standards of quality – for all products.

Catalog Order

The MONACOR INTERNATIONAL catalogue. Order your copy today!

Shipping within Germany is free of charge unless specified otherwise. Other charges and shipping costs may apply for other countries.

K18-178PAEN

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Our Catalogues in PDF Format

Downloads

You can find more helpful information about our products, including operating manuals, technical data and software, in our Download service.

Manuals

Format Description

Charging station

850CH-2
850CH-2
12.12.2018
2,1 MB

Surge protector

AHVB-240BNC
AHVB-240BNC
12.12.2018
118,2 KB

AJAX CombiProtect, black

AJAX-CP/SW
AJAX-CP/SW
12.12.2018
1,9 MB

AJAX CombiProtect, black

AJAX-CP/SW
AJAX-CP/SW
12.12.2018
1,2 MB

AJAX CombiProtect, white

AJAX-CP/WS
AJAX-CP/WS
12.12.2018
1,9 MB

AJAX CombiProtect, white

AJAX-CP/WS
AJAX-CP/WS
12.12.2018
1,2 MB

AJAX DoorProtect, black

AJAX-DP/SW
AJAX-DP/SW
12.12.2018
1,9 MB

AJAX DoorProtect, black

AJAX-DP/SW
AJAX-DP/SW
12.12.2018
1,1 MB

AJAX DoorProtect, white

AJAX-DP/WS
AJAX-DP/WS
12.12.2018
1,9 MB

AJAX DoorProtect, white

AJAX-DP/WS
AJAX-DP/WS
12.12.2018
1,1 MB

AJAX DoorProtect Plus, black

AJAX-DPP/SW
AJAX-DPP/SW
12.12.2018
1,9 MB

AJAX DoorProtect Plus, black

AJAX-DPP/SW
AJAX-DPP/SW
12.12.2018
1,1 MB

AJAX DoorProtect Plus, white

AJAX-DPP/WS
AJAX-DPP/WS
12.12.2018
1,9 MB

AJAX DoorProtect Plus, white

AJAX-DPP/WS
AJAX-DPP/WS
12.12.2018
1,1 MB

AJAX FireProtect, black

AJAX-FP/SW
AJAX-FP/SW
12.12.2018
2,4 MB

AJAX FireProtect, black

AJAX-FP/SW
AJAX-FP/SW
12.12.2018
1,6 MB

AJAX FireProtect, white

AJAX-FP/WS
AJAX-FP/WS
12.12.2018
2,4 MB

AJAX FireProtect, white

AJAX-FP/WS
AJAX-FP/WS
12.12.2018
1,6 MB

AJAX GlassProtect, black

AJAX-GP/SW
AJAX-GP/SW
12.12.2018
1,9 MB

AJAX GlassProtect, black

AJAX-GP/SW
AJAX-GP/SW
12.12.2018
1,1 MB

AJAX GlassProtect, white

AJAX-GP/WS
AJAX-GP/WS
12.12.2018
1,9 MB

AJAX GlassProtect, white

AJAX-GP/WS
AJAX-GP/WS
12.12.2018
1,1 MB

AJAX HomeSiren, black

AJAX-HS/SW
AJAX-HS/SW
12.12.2018
2,4 MB

AJAX HomeSiren, black

AJAX-HS/SW
AJAX-HS/SW
12.12.2018
1,6 MB

AJAX HomeSiren, white

AJAX-HS/WS
AJAX-HS/WS
12.12.2018
2,4 MB

AJAX HomeSiren, white

AJAX-HS/WS
AJAX-HS/WS
12.12.2018
1,6 MB

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The powerful AJAX Hub is the key component of the AJAX alarm system. It is the control centre of the alarm system which controls and monitors all registered sensors, detectors and additional components using bi-directional wireless transmission and communicates with the outside world via LAN or GSM network.

At the same time, the applied Jeweller radio technology ensures a secure and interference-free transmission in the frequency range 868 MHz between the AJAX Hub and the registered sensors and detectors, even with high operating ranges.

The AJAX alarm system allows the connection of up to 100 wireless components and the control of up to 50 users at one AJAX Hub. In case of an alarm, notification will be made via push message, SMS or phone call to up to 10 authorised phone numbers. It is also possible to activate an additional phone number to alert an alarm receiving centre (Contact ID). All events and notifications will be stored in the event memory of the AJAX Hub for subsequent evaluation.

Programming, start-up and operation of the AJAX alarm system are straightforward. All configurations can be made via the free app (IOS\/Android).
Additional wireless components will be registered and integrated into the alarm system directly with the AJAX Hub or by scanning the individual QR code.
The system can either be controlled and operated via wireless hand-held transmitter (AJAX SpaceControl), via control panel (AJAX KeyPad) or via smartphone\/tablet using an app.
New firmware updates and software updates will be recognised and integrated automatically by the alarm system (AJAX Hub), thus ensuring that the alarm system is up-to-date at all times.

Individual wireless components of the AJAX alarm system can be integrated into systems of other manufacturers and providers via the two wireless modules AJAX uartBridge and AJAX ocBridge Plus. This allows you to easily and conveniently extend existing alarm systems and smart home systems with wireless components of the AJAX alarm system."}]},"3_10":{"name":"artikelnummer_und_text","weight":3,"order":10,"elements":[{"format":"txtfett","umbruch":false,"text":"AJAX Hub"}]},"3_20":{"name":"artikelnummer_und_text","weight":3,"order":10,"elements":[{"format":"txtnormal","umbruch":true,"text":"The intelligent hub is the key component of the security system. It controls and monitors all sensors, detectors and accessories. It transmits and receives data via Jeweller radio technology. Its tasks include monitoring all registered wireless components, evaluating signals, filtering false alarms and external communication via LAN\/Ethernet and GSM network. The hub is able to communicate via GSM\/GPRS and LAN which facilitates communication via voice, SMS and LAN with the end-user or an ARS (alarm receiving centre).
To start-up, simply connect the AJAX Hub to the mains and the Internet (router)."}]},"3_30":{"name":"artikelnummer_und_text","weight":3,"order":10,"elements":[{"format":"txteinmitpkt","umbruch":true,"text":"

{"2_10":{"name":"vorspann","weight":2,"order":10,"elements":[{"format":"txtfett","umbruch":false,"text":"AJAX wireless alarm system"}]},"2_20":{"name":"vorspann","weight":2,"order":10,"elements":[{"format":"txtnormal","umbruch":true,"text":"Professional alarm technology meets modern design - this headline perfectly describes the AJAX alarm system.
The powerful AJAX Hub is the key component of the AJAX alarm system. It is the control centre of the alarm system which controls and monitors all registered sensors, detectors and additional components using bi-directional wireless transmission and communicates with the outside world via LAN or GSM network.

At the same time, the applied Jeweller radio technology ensures a secure and interference-free transmission in the frequency range 868 MHz between the AJAX Hub and the registered sensors and detectors, even with high operating ranges.

The AJAX alarm system allows the connection of up to 100 wireless components and the control of up to 50 users at one AJAX Hub. In case of an alarm, notification will be made via push message, SMS or phone call to up to 10 authorised phone numbers. It is also possible to activate an additional phone number to alert an alarm receiving centre (Contact ID). All events and notifications will be stored in the event memory of the AJAX Hub for subsequent evaluation.

Programming, start-up and operation of the AJAX alarm system are straightforward. All configurations can be made via the free app (IOS\/Android).
Additional wireless components will be registered and integrated into the alarm system directly with the AJAX Hub or by scanning the individual QR code.
The system can either be controlled and operated via wireless hand-held transmitter (AJAX SpaceControl), via control panel (AJAX KeyPad) or via smartphone\/tablet using an app.
New firmware updates and software updates will be recognised and integrated automatically by the alarm system (AJAX Hub), thus ensuring that the alarm system is up-to-date at all times.

Individual wireless components of the AJAX alarm system can be integrated into systems of other manufacturers and providers via the two wireless modules AJAX uartBridge and AJAX ocBridge Plus. This allows you to easily and conveniently extend existing alarm systems and smart home systems with wireless components of the AJAX alarm system."}]},"3_10":{"name":"artikelnummer_und_text","weight":3,"order":10,"elements":[{"format":"txtfett","umbruch":false,"text":"AJAX Hub"}]},"3_20":{"name":"artikelnummer_und_text","weight":3,"order":10,"elements":[{"format":"txtnormal","umbruch":true,"text":"The intelligent hub is the key component of the security system. It controls and monitors all sensors, detectors and accessories. It transmits and receives data via Jeweller radio technology. Its tasks include monitoring all registered wireless components, evaluating signals, filtering false alarms and external communication via LAN\/Ethernet and GSM network. The hub is able to communicate via GSM\/GPRS and LAN which facilitates communication via voice, SMS and LAN with the end-user or an ARS (alarm receiving centre).
To start-up, simply connect the AJAX Hub to the mains and the Internet (router)."}]},"3_30":{"name":"artikelnummer_und_text","weight":3,"order":10,"elements":[{"format":"txteinmitpkt","umbruch":true,"text":"

AJAX Hub, white

AJAX-HUB/WS
AJAX-HUB/WS
12.12.2018
1,9 MB

AJAX Hub, white

AJAX-HUB/WS
AJAX-HUB/WS
12.12.2018
164,5 KB

AJAX KeyPad, black

AJAX-KP/SW
AJAX-KP/SW
12.12.2018
1,5 MB

AJAX KeyPad, black

AJAX-KP/SW
AJAX-KP/SW
12.12.2018
1,9 MB

AJAX KeyPad, white

AJAX-KP/WS
AJAX-KP/WS
12.12.2018
1,5 MB

AJAX KeyPad, white

AJAX-KP/WS
AJAX-KP/WS
12.12.2018
1,9 MB

AJAX LeaksProtect (IP65), black

AJAX-LP/SW
AJAX-LP/SW
12.12.2018
1,8 MB

AJAX LeaksProtect (IP65), black

AJAX-LP/SW
AJAX-LP/SW
12.12.2018
1,0 MB

AJAX LeaksProtect (IP65), white

AJAX-LP/WS
AJAX-LP/WS
12.12.2018
1,8 MB

AJAX LeaksProtect (IP65), white

AJAX-LP/WS
AJAX-LP/WS
12.12.2018
1,0 MB

AJAX MotionProtect, black

AJAX-MP/SW
AJAX-MP/SW
12.12.2018
2,0 MB

AJAX MotionProtect, black

AJAX-MP/SW
AJAX-MP/SW
12.12.2018
1,2 MB

AJAX MotionProtect, white

AJAX-MP/WS
AJAX-MP/WS
12.12.2018
2,0 MB

AJAX MotionProtect, white

AJAX-MP/WS
AJAX-MP/WS
12.12.2018
1,2 MB

AJAX MotionProtect Plus, black

AJAX-MPP/SW
AJAX-MPP/SW
12.12.2018
1,9 MB

AJAX MotionProtect Plus, black

AJAX-MPP/SW
AJAX-MPP/SW
12.12.2018
1,2 MB

AJAX MotionProtect Plus, white

AJAX-MPP/WS
AJAX-MPP/WS
12.12.2018
1,9 MB

AJAX MotionProtect Plus, white

AJAX-MPP/WS
AJAX-MPP/WS
12.12.2018
1,2 MB

AJAX ocBridge Plus

AJAX-OCBP
AJAX-OCBP
12.12.2018
1,7 MB

AJAX SpaceControl, black

AJAX-SC/SW
AJAX-SC/SW
12.12.2018
1,0 MB

AJAX SpaceControl, black

AJAX-SC/SW
AJAX-SC/SW
12.12.2018
1,7 MB

AJAX SpaceControl, white

AJAX-SC/WS
AJAX-SC/WS
12.12.2018
1,0 MB
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MONACOR INTERNATIONAL offers a high quality and perfectly adapts products to their target groups. Look on our respective brand website to find out what our product brands got in store for you.
Contact
You can send us your question or request here.