Service

MONACOR INTERNATIONAL and its staff continuously implement an extensive service and thus stand out from the rest. Nowadays, and particularly with the online trade, this is not always self-evident but reflects the nature of a hanseatic tradesman. We always consider the latest trends and proceed with efficiency and reliability. We love to see quality in both our products and our business relationships.

Planning Advice

Our service includes a lot of advice. If you are planning a project, we will offer advice and support whenever needed. Together, we will identify challenges at an early stage and ensure that you can provide your customer with the perfect solution. Our sales representative at MONACOR INTERNATIONAL is looking forward to hearing from you.

In-house Repair Service

The technical customer service department with highly qualified staff is an inherent part of our service provided. Your advantage: consistent points of contact, a spare parts store offering almost any part required and our technical archive. Thus, fastest response and processing times are guaranteed which are fundamentally important to us.

Support from our Field Service

Online shops and order hotlines have certainly got their advantages, but should not replace the direct contact to our customers. Thus, MONACOR INTERNATIONAL ensures a certain level of familiarity. You can meet our competent team almost all over Germany which is happy to advise you in true partnership.

Training Sessions at the TTC

The Technical Training Center (TTC) regularly provides our customers with profound practical knowledge - comprehensive and clearly presented. These training sessions include the complete know-how from development engineers and test engineers as well as customer consultants and users from all over Germany. The result: you achieve the required safety skills and expertise for your daily work.

24/7 Webshop

Use this 24/7 service to search, find and order our latest technology - there are no limited opening hours. Set up your own customer account and take advantage from a highly convenient operation. You can take your time and have the opportunity to establish your requirements. You can easily identify the availability, outstanding orders or arrears.

High Ability to Deliver

The storage area at MONACOR INTERNATIONAL of 9,800 m2 and a quick response to customer enquiries both ensure a high ability to deliver. If you place your order for delivery within Germany, the goods will be delivered to you within 48 hours. Our 24-hour Express Service for deliveries within Germany is even faster. You can choose the delivery date at your convenience.

Fast Processing of your Order and Dispatch

Customer feedback is in our favour. They value our strong performance with regard to ability to deliver and processing of the orders which is a solid foundation for a good business relationship with MONACOR INTERNATIONAL. Another advantage: you can choose the exact delivery date because we are always able to deliver.

Marketing Support

Marketing and PR measures are essential for a successful product launch. Planning and carrying out tests on the product as well as advertising campaigns are essential to our service which we will certainly be happy to help you with.

3-year Warranty

Our customers deserve highest reliability. In order to ensure this, MONACOR INTERNATIONAL gives a three-year warranty on all of their own-brand products. Extensive examination of the products and our detailed instruction manuals result in high standards and a high quality.

Product Development

We send our product experts and market experts all over the world to keep in touch with current developments. Thus, we are able to provide you with the latest technologies and adapt our products to your requirements. This process allows us to increase our strength and our ability. MONACOR INTERNATIONAL represents a high quality and technical expertise.

Total-Quality-Management

When it comes to quality, MONACOR INTERNATIONAL leaves nothing to chance and relies on its own strengths. Our proactive quality policy ensures the greatest possible security. Accredited test labs support and document tight tolerance limits, and conduct extensive quality assurance checks of our products. This means that you benefit from very high standards of quality – for all products.

Catalog Order

The MONACOR INTERNATIONAL catalogue. Order your copy today!

Shipping within Germany is free of charge unless specified otherwise. Other charges and shipping costs may apply for other countries.

K18-178PAEN

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Our Catalogues in PDF Format

Downloads

You can find more helpful information about our products, including operating manuals, technical data and software, in our Download service.

Manuals

Format Description

Digital speaker management system

DSM-26LAN
DSM-26LAN
12.12.2018
1,6 MB

Digital speaker management system

DSM-26LAN
DSM-26LAN
12.12.2018
63,2 KB

Dante® I/O box

DTTA-2
DTTA-2
12.12.2018
688,6 KB

Mini LED beam moving head

BEAM-40/WS
BEAM-40/WS
12.12.2018
1,4 MB

Universal control panel

EKB-500
EKB-500
12.12.2018
1,8 MB

Universal control panel

EKB-500
EKB-500
12.12.2018
1,5 MB

PTZ high-speed colour dome camera in an indoor housing

EPN-4220I
EPN-4220I
12.12.2018
5,2 MB

PTZ high-speed colour dome camera in an indoor housing

EPN-4220I
EPN-4220I
12.12.2018
2,5 MB

Lectern with integrated wireless amplifier system

ETS-840TXS
ETS-840TXS
12.12.2018
915,5 KB

HDMI™ repeater

HDMA-101
HDMA-101
12.12.2018
514,9 KB

PROJECT Line 2 megapixel network colour camera

INC-2000BX
INC-2000BX
12.12.2018
1,3 MB

PROJECT Line 2 megapixel network colour camera

INC-2036BF
INC-2036BF
12.12.2018
1,7 MB

PROJECT Line 2 megapixel network colour dome camera

INC-2036DF
INC-2036DF
12.12.2018
1,6 MB

PROJECT Line 2 megapixel network mini colour dome camera

INC-2036DM
INC-2036DM
12.12.2018
2,5 MB

PROJECT Line 2 megapixel network colour camera

INC-2622BV
INC-2622BV
12.12.2018
2,3 MB

PROJECT Line 2 megapixel network colour camera

INC-2812BV
INC-2812BV
12.12.2018
1,6 MB

PROJECT Line 2 megapixel network colour dome camera

INC-2812DV
INC-2812DV
12.12.2018
2,0 MB

PROJECT Line 3 megapixel PTZ speed colour dome camera

INC-3557PTZ
INC-3557PTZ
12.12.2018
2,2 MB

Flexible LED Strips, DC 24 V, Double-row

LEDS-52MP/WS
LEDS-52MP/WS
12.12.2018
43,2 KB

Flexible LED Strips, DC 24 V, Double-row, warm white

LEDS-52MP/WWS
LEDS-52MP/WWS
12.12.2018
43,2 KB
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MONACOR INTERNATIONAL offers a high quality and perfectly adapts products to their target groups. Look on our respective brand website to find out what our product brands got in store for you.
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